Amitek have migrated our systems from server based to cloud based on a total package solution, effectively halving our annual costs which provided less than a year’s payback taking into consideration the set up costs and the annualised savings. Their service level has been excellent and they have come in on time despite there being problems which were not of their making - they took ownership and resolved all related issues so as to come in on the critical timelines we had agreed.
I would certainly recommend their service – they consult on a layman’s level to find cost appropriate solutions and work hard to keep it all going once it’s in.
Matthew Welbourn, Managing Director, SHL Hotels - 18 Mar 2015
Having already worked with the Amitek team on previous projects we didn’t hesitate to bring them on board to build and manage our new IT infrastructure at St James’s Hotel Group. They were quick to provide a detailed yet easy to understand plan for the work required and were able to work around the business providing a smooth transition between old and new systems.
Amitek continue to provide support across all of our sites with the feedback from our staff being extremely positive.
Nicholas Crawley, CEO, St James’s Hotel Group - 02 Feb 2015
As a new company we contacted Amitek looking for an IT solution which needed to be implemented quickly while also being flexible enough to expand with our rapidly growing business. The team at Amitek were brilliant from the outset providing us with several solutions that were both easy to understand and clearly laid out. We now have an IT setup which is perfect for our needs combining on site services with a Microsoft Office 365 solution. Since the installation the support team at Amitek have been first class providing support and advice in a quick and friendly manner. We look forward to working with Amitek on future IT projects and will continue to use them for IT support going forward.
Bruce Matthews. Operations Manager, Redhammer Demolition Ltd
Over the last few months, we have outsourced our entire IT operation to Amitek, which has helped to significantly reduce costs without affecting the level of support we have been used to. If anything, support response times have improved with the new process giving us better visibility over our IT systems and how they are performing for the business. This transition has been made all the more easier by the fact that members of the Amitek team previously worked for the IT department at Akkeron Hotels and have a good understanding of our operation.
We are extremely happy with the service provided by Amitek and would have no hesitation in recommending them to others.
Alan Murray. Finance Director, Akkeron Hotels
Amitek clearly understood what was required and were confident of their ability to carry out the task. The project was concluded very successfully within a very tight deadline. They are very easy to work with and their onsite/phone support has been excellent. So successful was the implementation we have retained their services for ongoing support at four of our sites and are using their services for additional projects.
John Gibson. IT Manager, Freedom Hotels
Amitek have helped the Four Pillars IT Team extensively during our deployment of Opera – across the spectrum of configuring client PCs, to designing and deploying Active Directory Group Policies to manage the deployment and on through to installing data centre switches to facilitate the comms infrastructure – all done whilst working both onsite alongside the IT team and independently of us. The results of the work that has been done is first class and well documented; it is this experience of working with Amitek that compels me to recommend them to other organisations looking for a flexible, approachable, knowledgeable and trusted IT partner. I’m already discussing projects for 2014 with them!
David Wright. Group IT and Telecoms Manager, Four Pillars Hotels