Getting us on board is easy
Give us a bell
It goes without saying that the first step to getting us on board is getting in touch. Drop us a line, we’re a friendly bunch!
Getting to know you
Starting with a call with a technician, and ending with an onsite exploration to fully understand your needs, this step ensures the package we create is perfect for you.
The ideal plan
Once we’ve got to know your IT needs inside out, we’ll put together your bespoke Microsoft 365 solution ready for your approval. Once that’s signed, we’re ready to get going!
What we need
We’re more than happy to walk you through every step of the process – after all, you’ve come to us because we’re the IT experts! However, it’s always handy if you can collate a few key pieces of information before our discovery session.
- Do you have any existing Microsoft 365 subscriptions?
- How many users do you have?
- How many Desktops/Laptops do you have, and are they PC or Mac?
- What operating system are they using?
- What type of internet service do you have at your business premises?
- What email service are you currently using?
- Where do you store your file data and how do you access it?
- What applications do you have and how critical are they to your business?
- Do you currently back up your data to the cloud or on-premise storage?
Got any questions for us?
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How does the planning stage work?
Once we’ve done that, we’ll work up a migration plan – along with a network diagram – for approval. Work is then scheduled and planned for a period that will have minimum impact and disruption on your business.
How quick can the migration work be completed?
What if there are problems after the migration?
How much does IT support cost?
Do you have 24/7 support?
We do have engineers working out of hours to cover remote support 24/7. However, calling the out of hours team does require an ‘Out of Hours’ contract.
What our clients think…
“Amitek has been managing our IT infrastructure for over 9 years. They manage everything, the servers, desktops, laptops, internet, software applications and licences. They procure the equipment we need, set them up for use, and then dispose of them on our behalf when they reach end of life.
The support level we receive is excellent; they always get back to us promptly and issues are resolved quickly and efficiently.
Reliable IT is a tool we need to carry out our business, it is not the business we are in, and having Amitek’s support means we can focus on what we do knowing they are taking care of the IT. Reliable, friendly, and trustworthy, we would recommend Amitek to everyone.”
Audrey Pearson . EMEA Head of Operations
Mitchell & Ness International
Want to find out more?
For further information or to discuss your IT requirements, please get in touch with us.
Call us on 01183 244100 or