Microsoft 365 Solutions

If you’re looking to start your transition to the cloud with a Microsoft 365 solution, we’re the perfect choice.

We’re proud to be a Microsoft Silver partner and Azure cloud solution provider with over 25 years’ experience providing IT support to a range of industries.

This in-depth knowledge ensures your migration to any Microsoft 365 solution will be seamless and stress-free – leaving you to concentrate on your business.

We pride ourselves on finding the right solution for our clients – unlike many other IT providers, we don’t favour either cloud or on-premise solutions, and will always suggest the route that has the biggest benefits to your business.

Whichever route we go, the final result is a secure Microsoft 365 cloud platform with little or no disruption to your end users.

Getting us on board is easy

Give us a bell

It goes without saying that the first step to getting us on board is getting in touch. Drop us a line, we’re a friendly bunch!

Getting to know you

Starting with a call with a technician, and ending with an onsite exploration to fully understand your needs, this step ensures the package we create is perfect for you.

The ideal plan

Once we’ve got to know your IT needs inside out, we’ll put together your bespoke Microsoft 365 solution ready for your approval. Once that’s signed, we’re ready to get going!

What we need

We’re more than happy to walk you through every step of the process – after all, you’ve come to us because we’re the IT experts! However, it’s always handy if you can collate a few key pieces of information before our discovery session.

Do you have any existing Microsoft 365 subscriptions?
How many users do you have?
How many Desktops/Laptops do you have, and are they PC or Mac?
What operating system are they using?
What type of internet service do you have at your business premises?
What email service are you currently using?
Where do you store your file data and how do you access it?
What applications do you have and how critical are they to your business?
Do you currently back up your data to the cloud or on-premise storage?

Got any questions for us?

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How does the planning stage work?

Planning starts with the initial call to discuss the basic requirements, followed by site visits and network audits to get a deeper understanding the existing systems and network usage

Once we’ve done that, we’ll work up a migration plan – along with a network diagram – for approval. Work is then scheduled and planned for a period that will have minimum impact and disruption on your business.

How quick can the migration work be completed?

Due to the bespoke nature of most Microsoft 365 solutions, exact timescales can only be calculated once the size and scope of the migration task has been agreed. A schedule will then be agreed up front before any work commences.

What if there are problems after the migration?

With proper planning we don’t expect there to be any problems, but we understand that things can sometimes go wrong. Don’t worry though – we never sign-off a migration project without a successful full systems acceptance test so you can rest assured we’ll be sticking around until then.

After that, ongoing support and maintenance can be provided through our Complete IT Support or Pre-Paid IT Support services.

How much does IT support cost?

Prices are simple and transparent, and depend on your individual requirements. Please see our pricing table here

Do you have 24/7 support?

We do have engineers working out of hours to cover remote support 24/7. However, calling the out of hours team does require an ‘Out of Hours’ contract.

What our clients think…

“Amitek has been managing our IT infrastructure for over 9 years. They manage everything, the servers, desktops, laptops, internet, software applications and licences. They procure the equipment we need, set them up for use, and then dispose of them on our behalf when they reach end of life.

The support level we receive is excellent; they always get back to us promptly and issues are resolved quickly and efficiently.

Reliable IT is a tool we need to carry out our business, it is not the business we are in, and having Amitek’s support means we can focus on what we do knowing they are taking care of the IT. Reliable, friendly, and trustworthy, we would recommend Amitek to everyone.”

Audrey Pearson . EMEA Head of Operations
Mitchell & Ness International